Terms of Service

What we provide

Razar gives you a public page where customers can see what you offer, book time with you, and pay you. We provide the software. The business, the work, and the relationship with your customers are yours.

Your account

• You are responsible for what happens under your account, including keeping your sign-in secure.
• The information you publish must be accurate, and yours to publish.
• You must be old enough to enter a contract where you live.

Bookings and cancellations

A booking made through Razar is an agreement between you and your customer, not with us. You set your hours, your slot length, and your cancellation notice period, and those settings decide what customers can do. We send confirmations, reminders, and cancellation notices on your behalf.

We show availability as accurately as we can, but scheduling depends on services outside our control — calendar providers, email, and networks. We are not liable for a booking that is missed, duplicated, or shown incorrectly because of a failure in those services.

Payments

Payments are processed by Stripe. You connect your own Stripe account and agree to Stripe’s terms directly with them. Card details go to Stripe and never reach our servers.

You are the seller. A sale made through Razar is between you and your customer. The money is paid into your Stripe account and Stripe pays it out to your bank — it does not pass through us, and we cannot hold, release, or redirect it.

Stripe deducts its own processing fee from each payment before it reaches you. That fee is Stripe’s, set by Stripe, and shown in your Stripe dashboard. Razar takes no percentage of your sales. If you connected your Stripe account before 12 September 2026, a platform fee may still apply to you; your Payouts page shows the rate in force on your account.

Refunds and chargebacks come out of your Stripe balance. You set your own refund and cancellation policy, and we show it to your customer before they pay. When you refund someone, or when a customer disputes a payment and wins, the money is taken from your account rather than ours. If your balance will not cover it, Stripe recovers the amount from you under the agreement you have with them. Keep enough in your account to stand behind the work you have sold.

We do not decide disputes between you and your customer, and we are not a party to them.

Acceptable use

You may not use Razar to:

• break the law, or help anyone else to
• sell what you are not permitted to sell
• impersonate another person or business
• send unsolicited bulk messages through our notifications
• attack, overload, or attempt to gain unauthorised access to the service

We may suspend an account that does any of these.

Your content

What you publish stays yours. You give us permission to host and display it so the service can work — showing your booking page to your customers, and sending your details in the confirmations they receive. That permission ends when you remove the content or close your account.

JaxSquare listings

JaxSquare (jaxsquare.com) is our free directory of local businesses, run with Razar. Listing your business on JaxSquare is free, and always will be.

• That covers being listed, claiming your listing, editing it, and receiving the enquiries customers send through it.
• We will never charge for any of these, ask for a card to do them, or make a listing depend on a paid plan.
• Other Razar tools may have paid plans. Using them is optional, and choosing not to never affects your listing.
• We may correct or remove a listing that is inaccurate or breaks these terms, and we remove one when its owner asks us to.

Ending it

You may stop using Razar at any time. We may suspend or close an account that breaks these terms, or wind the service down with reasonable notice. On closure you can export your bookings; we delete calendar tokens immediately. If we ever stopped running JaxSquare, it would close for everyone; listings would not become paid.

The legal minimum

The service is provided as it is, without warranties beyond those the law requires and does not permit us to exclude. To the extent the law allows, our total liability to you is limited to the greater of what you paid us in the twelve months before the claim, or 100 US dollars.

Razar is operated by Satya Labs LLC, a Florida limited liability company (Florida document number L26000350519). These terms are governed by the laws of the State of Florida, without regard to its conflict-of-laws rules.

SMS Terms

Program: Razar Account Notifications, operated by Satya Labs LLC. Razar texts a business owner about their own account — a new order, a new booking, an enquiry waiting for a reply, or a Google Calendar disconnecting. These are account notifications, never marketing, and we do not text your customers on your behalf.

How you join: by entering your own mobile number in your account settings and ticking the box agreeing to receive these texts. Agreeing is optional and is not a condition of using Razar or of any purchase.

Frequency and cost:message frequency varies with your account’s activity. Message and data rates may apply.

Stopping and help: reply STOP to any text to stop receiving them; you will get one message confirming it. Reply HELP for help, or contact us at support@razar.one. You can also remove your number from your account settings at any time.

Carriers are not liable for delayed or undelivered messages.

How we handle your number is covered in our Privacy Policy.

Changes and contact

We will tell you before these terms change in a way that materially affects you. Questions go to support@razar.one. See also our Privacy Policy.